Eagles Business Solution is a call centre outsourcing advisory company that focuses on connecting businesses with the ideal outsourced call centres. Our team’s 15+ years of combined experience in the call centre industry puts us in a unique position to help clients and BPO providers establish long-lasting relationships. Our goal is to give businesses access to the insider knowledge of the contact centre industry without making them spend a lot of time or money doing it themselves.

We have developed a proprietary database of over 500 of the world’s top-performing US-based, nearshore, offshore, and at-home BPO providers over years of researching and screening outsourced call centres, including hundreds that would not have otherwise come to our clients’ attention. To maintain accurate and up-to-date data, our BPO analysts regularly update our database.

Our proprietary matching algorithm compares more than 50 data points to find BPOs that precisely match our clients’ requirements. The results are displayed in an easy-to-understand side-by-side comparative matrix. After the choice has been made, we continue to keep an eye on the BPO provider’s performance and represent our clients’ interests.

Our BPO partners regularly provide increased productivity, outstanding language skills, and significant cost savings. For our clients, we streamline the process of finding an outsourced call centre, and we’ll do it for free!